Privacy.title

Clear, human-readable information about the data we collect, why we collect it, and the controls you have.

šŸ—‘ļø Delete my account

What we collect

Only whatā€™s needed to run Roomatos safely and match you with compatible people.

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Account details

Name, email, language, authentication metadata.

  • Name & avatar
  • Email and login provider
  • Language and locale
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Profile & preferences

Data you add to help us match you.

  • Budget and location
  • Lifestyle, quiet hours
  • Bio and interests
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Messages

Direct messages with matches are stored to deliver the chat experience.

  • Message content
  • Timestamps & sender/receiver IDs
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Usage analytics

Anonymous or pseudonymous metrics to improve the product.

  • Pages viewed & basic device info
  • Feature engagement
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Safety signals

Limited signals to prevent abuse and fraud.

  • Rate limits & error logs
  • Report/Block events

Legal bases for processing

We follow GDPR principles where applicable.

Contract
To provide the service
Creating your account, matching roommates, and delivering messages.
Consent
Optional features & marketing
Email updates and certain analytics/cookies only if you opt in.
Legitimate interest
Security & reliability
Preventing abuse, debugging, and ensuring platform integrity.
Legal obligation
Compliance
Responding to lawful requests and keeping necessary records.

How long we keep data

We keep data only as long as necessary.

Data typeRetention period
Account & profileWhile your account is active (deleted when you delete your account)
MessagesUp to 24 months after last activity, or sooner if you delete the thread
Analytics (aggregated)12ā€“24 months in aggregate form only
Legal/abuse logsAs required to comply with law or resolve disputes

Your privacy rights

Youā€™re in control. Use these self-service tools or contact us.

Access
Request a copy of your personal data.
Rectification
Fix inaccurate or incomplete profile information.
Update my profile
Erasure
Request deletion of your account and personal data.
Delete my account
Restriction
Ask us to pause certain processing in specific circumstances.
Objection
Object to processing based on legitimate interests.
Portability
Receive your data in a machine-readable format.

Cookie & storage preferences

Control how we use cookies and local storage on your device.

Essential Essential
Required for login, security, and basic site functionality.
Analytics
Helps us understand usage so we can improve features.
Performance
Improves speed and reliability with caching.
Marketing
Personalized messages or emails where applicable.

Privacy FAQ

No. We do not sell personal data. We use data only to deliver the service and improve it.

Primarily in EU-oriented regions with reputable providers. Specific storage may vary by sub-processor.

Email us and include as much detail as possible so we can investigate.

Questions or requests? support@roomatos.gr